Use Case scenarios

Online training can be beneficial in many different situations. Below you find some of the more common cases in which e-training is used.

Product sales training

Target audience:
- Internal sales staff
- Sales staff of dealers / resellers
Learner outcomes (following the training the learner can...):
- Present and demonstrate the product
- Propose use cases for the product
- Deal with customer objections
Topics covered:
- Product features / benefits
- Product use cases
- Sales scenarios
Materials presented:
- Text / images / demonstration videos
- Optional: Sales scenarios in text with voice over / animated presentation
- Test / Quiz: to test learner outcome AND to test quality of course content
Potential business goals:
- Increase sales
- Reduce support efforts